Pre-Sentence Offending Behaviour Coaching

Terms and Conditions / Service Agreement


By booking or attending any session, the Client confirms they have read, understood, and agree to these Terms and Conditions.


1. Service Description and Fees

2 sessions (one 90-minute session and one 60-minute session)

Fee: £750

Optional Add-On: £900 if you require a written summary report of sessions.


1. Purpose of the Service

The purpose of this service is to help the Client develop a deeper understanding of their offence and the circumstances that brought them before the court. During our sessions, we will:

  • Explore the Client’s understanding of the impact of the offence on themselves and any victims.
  • Discuss the circumstances that contributed to the offence.
  • Develop awareness of any patterns in previous offending behaviour.
  • Identify actions the Client can take to reduce the likelihood of future offending.
  • Consider appropriate ways to repair or address the harm caused by their behaviour.


2. Limitation of Scope of the Service

  • Sessions focus on exploring attitudes, beliefs, and behaviours related to offending.
  • The goal is to develop personal understanding and responsibility, not to prepare a legal case or defence.
  • The Coach is not a solicitor, legal advisor, or a replacement for a probation officer employed by the National Probation Service.
  • The service does not provide legal advice or strategy.
  • The Coach will not instruct or coach Clients on how to reduce, avoid, or minimise a criminal sentence.
  • There is no guarantee that attending coaching will reduce any sentence, influence court or probation outcomes, or affect any legal process.
  • The Client is responsible for their choices, actions, and any legal outcomes.


3. No Reliance and No Guarantee

The Client confirms they are not relying on any representation or guarantee, spoken or written, that coaching will reduce a sentence or affect any legal decision. The Client accepts sole responsibility for any legal choices and outcomes.


4. Booking, Payment, and Cancellation

  • Payment must be made in full in advance.
  • All sessions are non-refundable.
  • Missed or cancelled sessions are not eligible for refund unless otherwise agreed in writing.
  • By booking, the Client agrees that coaching will be scheduled at their request and acknowledges that statutory cooling-off cancellation rights do not apply once delivery of the service has begun.
  • By requesting sessions within the statutory cancellation period, the Client confirms they wish the service to begin immediately and acknowledges this waives their right to cancel under the Consumer Contracts Regulations 2013.


5. Confidentiality

  • Coaching sessions are private and will not be discussed with anyone without the Client’s express permission.
  • However, the Coach may be legally required to share information if there is:
  • Risk of harm to the Client or others.
  • Disclosure of serious criminal intent.
  • A legal order to produce records.


6. Data Protection

  • The Coach will store any personal data securely and use it only for delivering the agreed service.
  • Personal data will not be shared except with the Client’s express permission or as required by law.
  • The Coach acts as Data Controller for personal data and complies with the UK General Data Protection Regulation (UK GDPR).


7. Client Responsibility

  • The Client agrees to participate honestly and respectfully.
  • The Client accepts that personal change depends on their own commitment.
  • The Client is responsible for seeking independent professional help for legal, medical, or psychological needs.
  • The Coach cannot guarantee any specific result.


8. Limitation of Liability

  • The Coach will provide the service with reasonable skill and care.
  • The Coach is not liable for:
  • Decisions the Client makes during or after coaching.
  • Any legal outcomes.
  • Any indirect, consequential, or special losses.
  • The total liability of the Coach for any claim arising under this Agreement will not exceed the amount paid for the service.


9. Intellectual Property

  • Any materials, exercises, or resources provided remain the intellectual property of the Coach and are for personal use only.
  • They may not be copied, shared, or sold without the Coach’s written permission.


10. Force Majeure

  • The Coach will not be liable for delays or cancellations due to events beyond their reasonable control, including illness, emergencies, or acts of God.
  • In such cases, the Coach will offer to reschedule where possible.


11. Governing Law and Jurisdiction

  • These Terms are governed by the laws of England and Wales.
  • Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Entire Agreement

  • These Terms and Conditions constitute the entire agreement between the Coach and the Client and supersede any prior discussions or agreements.


13. Updates to Terms

  • The Coach may update these Terms and Conditions with reasonable notice.
  • Continued booking or attendance indicates acceptance of any updated Terms.


14. Contact Details

For questions about these Terms and Conditions or the service, please contact:

sara@sarakedge.com